Trabalho, Educação e Saúde - TES (Work, Education and Health) is an open access scientific journal, edited by the Joaquim Venâncio Polytechnic School of Health, from Oswaldo Cruz Foundation.
The goals of this article are to summarize the characteristics of the Brazilian scientific production regarding the activities performed by the professionals of the Family Health Support Centers, to analyze the content of those activities, and to identify the facilitating and hindering aspects in the teams’ work process. We performed a review of the literature published between 2008 and 2015 in the SciELO e LILACS electronic databases. The results evince the prevalence of qualitative studies that describe the activities performed by specific professionals, particularly the user embracement, the care and the rehabilitation, with the actions of promotion of health, prevention, protection and vigilance, planning, programming, control, evaluation and management being less expressive. The training and permanent education actions are the least discussed actions. Among the facilitating aspects are proactivity and good interprofessional relationship, and among the hindering aspects are the persistence of the biomedical model within the Health of the Family field, the precarious working conditions, and the lack of support on the part of the management. We noticed a tendency to reproduce the hegemonic care perspective within the Health of the Family Support Centers, to the detriment of a process of change geared towards the comprehensiveness of care.
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