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This article aimed to discuss the challenges to the implementation of mental health actions in the Family Health Strategy in the context of deinstitutionalization and of the territorialization of care. We described, in the view of the family health managers and teams, the territorial context, forms of identification of the demands, and the mental health support and care practices. We also evaluated the challenges to building powerful psychosocial approaches and network care. The research field consisted of two territories in the municipality of Rio de Janeiro (Manguinhos and Complexo do Alemão), Brazil, with iconic features of the city's urban context, in the period studied (2009-2013). The researchers worked with qualitative and collaborative methodology strategies that included interviews with managers, focus groups with workers, and systematic visits to the field. The data collected showed specific trends, such as the accelerated expansion of the Family Health Strategy with impact on the work process; the discourse of the managers with evidence of opening for the inclusion of mental health in the Strategy; workers' narratives explaining their sense of unpreparedness and a low perception of the therapeutic potential of primary care; violence in the territories causing tension and ambivalence in relation to local authorities; direct association between mental health and violence in daily life.
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