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Territorial Formative Self-Regulation was implemented in all municipalities in the state of Espírito Santo, Brazil, in 2020, and consists of a care model that aims to reorganize work processes from primary care to the hospital level. This manuscript aimed to analyze the satisfaction of doctors and health managers regarding implementing this self-regulation in the southern health region of the state. This is
a descriptive, documentary study with a qualitative approach. The public surveyed included cardiologists and psychiatrists, primary care physicians, primary health care managers, and a regional specialty center manager. The results showed that the interviewees perceived that Territorial Formative Self-Regulation contributes to bringing Primary Health Care closer to specialized care. However, there is still no reduction in waiting times and queues for the specialties analyzed. The conclusion is that this model could represent an opportunity to contribute to providing health services by improving access, efficiency, and quality of care and reducing operating costs.
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