Trabalho, Educação e Saúde - TES (Work, Education and Health) is an open access scientific journal, edited by the Joaquim Venâncio Polytechnic School of Health, from Oswaldo Cruz Foundation.
Licia Oliveira/Radis

Narratives and reflections on violence and care by Primary Health Care teams and professionals



Abstract

The study aimed to discuss the understanding of professionals from a Primary Health Care facility in the city of São Paulo regarding the concepts of violence and care. Data was collected through focus groups and interviews with professionals providing care to service users. The inclusion criterion was the professional’s affiliation with the health facility. Fifty-eight professionals from six family health teams and one multidisciplinary health team participated in the meetings, which were recorded and transcribed. The transcribed text was categorized from the theoretical perspective of content analysis. Discourse analysis covered four dimensions: violence, care, interprofessional networking, and case discussions. The narratives revealed perceptions influenced by life stories and theoretical training; social disparities related to different professional roles; and discrepancies in the experience of situations and behaviors involving violence. Structural, attitudinal, and informational barriers to care and clinical management were identified. The summary of the reports reiterates the power of teams’ qualification for interprofessional health work based on comprehensive, longitudinal, person-centered care. 

Keywords

primary health care,
violence,
care,
racism,
continuing education in health

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Copyright (c) 2026 Maria Carolina Rezende Simonsen, Ligia Ferreira Gomes

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