Trabalho, Educação e Saúde - TES (Work, Education and Health) is an open access scientific journal, edited by the Joaquim Venâncio Polytechnic School of Health, from Oswaldo Cruz Foundation.
This article discusses a proposal for the supervision of Primary Health Care workers who provide direct care to women in situations of domestic violence, through a space for debate on what they do and the emerging affections, considering issues of gender, women’s human and social rights. This proposal was part of an intervention research, offered after training on the subject in four Primary Health Care services in the municipality of São Paulo, Brasil, from 2020 to 2022. The technique used was participant observation with field diary records of monthly supervisions and semi-structured interviews with workers and managers. Through content analysis, the data was divided into the following axes: discussion of work - listening to women, gender perspective and human rights; the worker and her process; organization of work and teamwork; intersectoral network and organization of the supervision itself and the need for a framework. The supervision qualified theidentification and care of the cases, highlighting its dual character: monitoring care and critical reflection on ethical and political issues. It has an impact beyond the specific topic and is fundamental to the safety and practical success of the intervention, with management being essential in maintaining it. Supervision is advocated as part of Primary Care protocols for the care of cases of violence.
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https://orcid.org/0000-0001-8021-0056